At Cutify.pk, we take great care in packing your orders to ensure they reach you safely. However, we understand that accidents can happen during transit.

Eligibility for Refund/Exchange: We only accept returns or provide refunds if you receive a damaged, broken, or incorrect product.

How to Claim: To be eligible for a refund or replacement, please contact us within 24–48 hours of receiving your parcel.

Proof Required: We kindly ask you to provide photos or a short unboxing video of the damaged item as proof.

Contact Us: For all refund inquiries, please reach out to us via:

WhatsApp: +923246764751

Instagram DM: [@Cutify.pk]

Email: pkcutify@gmail.com

Please note: Change of mind returns are not accepted. Delivery charges are non-refundable.